Bob Witeck on How The Global Financial Crisis
Will Affect the LGBT Community Queerty
November 25th, 2008
Think it's only a matter of time before the
financial meltdown hits your doorstep?
You're not alone. A new survey shows that gay
consumers are just as worried (and in some cases
more worried) than straight people about how the
crisis will affect them. PDF available here.
The study, conducted by LGBT marketing and
communications firm Witeck-Combs, done in
conjunction with Harris Interactive asked gay
consumers their thoughts on a financial crisis that
has already swallowed up dozens of banks, driven up
unemployment and dominated the political agenda in
Washington.
We spoke with Bob Witeck, CEO of Witeck Combs and
co-author of Business Inside Out, the first
marketing bible to ever focus on the LGBT community,
about the study, the myth of gay affluence and how
gays and lesbians are likely to the whether the
storm:
QUEERTY: According to the new study, it looks
like the LGBT market is not immune to the global
financial crisis. In fact, it seems gays and
lesbians think it will effect them more than
straight people do. Doesn't this fly in the face of
the the usual idea that gay people are relatively
well off compared to straights?
Bob Witeck: I’m happy to help kill the myth of
gay affluence, which has long been discredited. I am
persuaded by the excellent research of Dr. Gary
Gates and Dr. Lee Badgett at the Williams Institute
that makes clear that sexual orientation is not
associated with wealth, and that we all are not
better off than anyone else.
Lesbians especially feel they will be hard hit.
Why do you think this is?
Let’s be clear, given the global economic
fragility, none of us are immune. I suspect lesbians
feel vulnerable particularly because of their
gender, and not simply their sexual orientation.
Since women earn less than men across-the-board, and
are raising children in larger numbers, their
anxieties are understandable.
It seems there’s an across the board decision to
reduce expenses like vacations, entertainment and
travel. Do you see any marked differences between
the LGBT community and the heterosexual one?
Everyone is changing their priorities and cutting
back where they are able. The differences we see
thus far are primarily between the spending of gay
men contrasted with heterosexual consumers. While
both likely are spending less, it seems gay men are
not as inclined to scale back as much on their
travel and entertainment. For many, especially
younger gay men, they may feel fewer household and
dependent stresses, and need not forego a vacation
or concert tickets as much as others will.
How do the numbers compare to LGBT spending in a
normal economy? Have we reached the point where the
financial panic has spread to consumers?
We actually don’t look at the dollars spent, but
more so on the trade-offs, attitudes and preferences
in consumer behaviors. Over the past several years,
trends show that Americans generally are lousy at
saving money, and LGBT consumers, especially younger
ones, may be among the worst. With predictions of
even more widespread layoffs through 2009, perhaps
we will see more caution and more desire to save and
economize.
Who is most likely to be hurt by a significant
downturn in LGBT spending?
Not really sure to be honest; but I do remember
in 2001, following the tragedy on September 11, we
saw evidence that gays and lesbians were among the
first to fly again, perhaps cherishing the freedom
to travel quite a bit. When things spark up again,
and consumer confidence grows, I suspect LGBT
consumers may be among the first to explore and to
spend more.
Are there any markets that you might expect to
see an LGBT benefit from the downturn? Your survey
noted that lesbians didn't seem keen on cutting back
on restaurant spending, for instance.
LGBT consumers, like all of us, will be looking
for value everywhere. They certainly will forego
major purchases like others, if there is uncertainty
about joblessness or the prospect of layoffs. But
all in all, in major markets, LGBT households will
probably continue to enjoy more discretionary dining
out, entertainment and travel – though likely to
choose more affordable options in all of these ways.
How has the LGBT market changed recently? Are gay
consumers still buying the same things?
I do not foresee significant changes in how LGBT
consumers approach the market except in figuring out
how to shop for even more value, and to become
better savers perhaps. As very early adopters on the
Internet also, it is likely many will dive in even
deeper to find bargains and affordable options
online that may not be available everywhere. I think
our tastes will keep us invested in spending for
discretionary purchases, but giving the economic
uncertainty, not as much as in the recent past.